DIALYSIS FACILITY SURVEYS
CALIFORNIA -- 

2019  (click on)  

2020  (below- (a) identified by provider, (b) separate facility (click on)

Advocates4QualitySafePatientCare wishes to thank the California Department of Public Health (CDPH) for responding promptly to our request for dialysis facility surveys. Our request was the result of patients, their  family members, and significant others, who wanted to be aware of the survey findings for their unit, but were fearful to ask the facility for a copy, or even to request one through the state. Some patients had even requested for their unit to share the survey findings with them, but were brushed-off.  We understand the level of fear and how a patient, or their loved one comes to such.   Therefore, we have posted the  California 2020 facility surveys which include initial inspections, recertification inspections  and complaint investigations. We hope that this meets the needs of the many who have contacted us.

As advocates, we found it interesting that when the Conditions for Coverage (federal regulations for dialysis facilities) were revised, that there was no regulation mandating dialysis clinics to post their most recent survey report in a conspicuous place. When we submitted our public comment, for the revised Conditions, we suggested such.  Question - Why do we not see this level of transparency. A few states post the surveys on their website and a few states have state-level regulations that call for sanctions for certain level deficiencies.

It is important when reading the surveys to know and understand that after the Surveyors inspect the unit, they return to their office and write a document named "Statement of Deficiencies" (F2567). After writing this document which includes the deficiencies, identifying what regulation was not in compliance, the F2567 is returned to the dialysis facility. Upon the facility's receipt of the survey document from the state, the facility  is then required to develop a writiten Plan of Correction (POC). This POC is then returned to the CDPH (Licensing & Certification Division) for review and acceptance, or denial. The facility is suppose to adhere to their POC. 

In our review of these surveys, we were shocked to see the numbers of cited deficiencies in infection control. We are reminded of being told by many dialysis healthcare professionals that delivery of care would change with the newly revised Conditions.  It is our opinion that nothing has changed in regards to implementing effective infection control practices since the new Conditions were released, as evidenced in these surveys. Furthermore, we are greatly concerned that we saw 'involuntary discharges' with no staff interventions focused on determining reasons for a patient's behavior and/or staff's behavior. 

These surveys, again, clearly demonstrate that there needs to be a complete overhaul and cultural transformation in the dialysis units so that patients receive quality safe care. Providers need to ensure that their staff understand that facility policies and procedures MUST be followed, that managers are supervising appropriately and that staff are fully educated and trained. Until providers understand that this is the foundation of delivery of quality safe care, we will continue to see such deficiencies that place patients in harm's way.

Another, most important component of this process that one must remember is that the Surveyors are only looking at a sample of medical records and interviews. If their observations identify noncompliance then further records might be reviewed and the process expanded. However, one must ask the following question, "If a facility has, for instance, a total census of 180 patients, the sample might be only 15 patients. This leads to a further question - "If there are  deficiencies noted within this sample group, are these deficiencies occurring outside this sample? There is no way to tell unless all medical records are reviewed. An example is the patient who is not included in the sample but  whose EDW is not reached, and there are no staff/physician interventions documented in the medical record, and the patient has negative outcomes as a result of continually being over EDW.  Or the patient, who is not in the sample but had complications due to the wrong potassium or calcium dialysate being used.  As advocates, this is the scarey part for us, especially after we have communicated with so many patients who have shared problems they have encountered. 

In conclusion, we must remember that if the cited deficiencies in these survey findings are happening to a small sample, then what are the chances that other patients are experiencing the same? A good chance, we believe.

Roberta Mikles, BA RN, Director
Advocates4QualitySafePatientCare

Note: We are experiencing some problems with the surveys and ability to open, please contact Roberta at or call 858-675-1026.  We will be happy to email you any of the surveys.

 surveys conducted Jan-Aug 2020



Davita (see below and click on facility)


Alameda Dialysis
Berkeley Dialysis
Montclair Dialysis
North Hollywood Dialysis
Stockton Dialysis
Union City Dialysis
Walnut Creek Dialysis
West Sacramento Dialysis

DCI -  (see below and click on facility)

Redding Dialysis
Rancho Cordova


Fresenius (FMC) (see below and click on facility)


Bellflower Dialysis
Imperial County Dialysis-El Centro
Inglewood Dialysis
Rancho Cucagmonga Dialysis
Rancho - Rancho Bernardo Dialysis
Santa Barbara Dialysis
South Orange County Dialysis - Santa Ana
San Bernardino Dialysis
San Diego South - Gateway Dialysis
Woodland Hills Dialysis

Independent - non profit (see below and click on)

Arrowhead Dialysis
Santa Clara Dialysis
Sierra View District Dialysis
West Coast Dialysis

Independent - profit (see below and click on)

Desert Cities - Victorville Dialysis
Pluma 8th St Dialysis


RAI (see below and click on)

Broadway Dialysis - Chula Vista
Mission Gorge - San Diego


2567 Alameda (Oakland) complaint 5-6-10.pdf
Size : 0.049 Kb
Type : pdf
2567 Arrowhead (Colton) recert 7-20-10.pdf
Size : 56.318 Kb
Type : pdf
2567 Berkeley recert 2-26-10.pdf
Size : 0.089 Kb
Type : pdf
2567 Davita SD Gateway recert 4-17-10.pdf
Size : 50.164 Kb
Type : pdf
2567 DCI Redding recert 3-4-10.pdf
Size : 0.084 Kb
Type : pdf
2567 Desert Cities, Victorville recert 5-20-10.pdf
Size : 0.044 Kb
Type : pdf
2567 FMC Bellflower recert 2020.pdf
Size : 0.104 Kb
Type : pdf
2567 FMC Imperial El Centrol recert 6-10.pdf
Size : 0.063 Kb
Type : pdf
2567 FMC Inglewood recert 2.pdf
Size : 0.108 Kb
Type : pdf
FMC Rancho Bernardo 071610.pdf
Size : 77.736 Kb
Type : pdf
2567 FMC Rancho Cucamongo recert 3-26-10.pdf
Size : 0.116 Kb
Type : pdf
FMC S Orange - Santa Ana (revisit 053610.pdf
Size : 60.486 Kb
Type : pdf
2567 FMC San Bernard recert 4-18-10.pdf
Size : 0.086 Kb
Type : pdf
2567 FMC Woodland Hills recert 4-2020.pdf
Size : 0.088 Kb
Type : pdf
2567 Fresno Home 1-20-10.pdf
Size : 0.04 Kb
Type : pdf
2567 Home Dialysis SD recert 8-10.pdf
Size : 0.044 Kb
Type : pdf
2567 Merced recert 4 home 4-20-10.pdf
Size : 0.04 Kb
Type : pdf
2567 Montclair recert 1-10-10.pdf
Size : 0.249 Kb
Type : pdf
MontclairDialysisCenterrevisit256703102020.pdf
Size : 66.611 Kb
Type : pdf
North Hollywood -compl 010710.pdf
Size : 54.497 Kb
Type : pdf
2567 Pluma 8 st (Yuba city) recert 1-29-10.pdf
Size : 0.12 Kb
Type : pdf
PlumasRevisit.pdf
Size : 53.424 Kb
Type : pdf
2567 RAI Chula Vista recert 7-8-10.pdf
Size : 0.075 Kb
Type : pdf
raichulavista082410revisit2567.pdf
Size : 41.1 Kb
Type : pdf
2567 RAI Mission Gorge recert 5-21-10.pdf
Size : 0.07 Kb
Type : pdf
2567 RAI San Leandro complaints 1-26-10.pdf
Size : 0.047 Kb
Type : pdf
2567 RAI Sterling (Lincoln) 2-3-10.pdf
Size : 0.041 Kb
Type : pdf
2567 RAI Telegraph (Oakland) complaint 5-5-10.pdf
Size : 0.067 Kb
Type : pdf
2567 RAI Telegraph (Oakland) complaint 2020.pdf
Size : 0.044 Kb
Type : pdf
2567 Rancho Cordova recert 3-5-10.pdf
Size : 0.101 Kb
Type : pdf
Rancho Cordova Revisit 6-16-10.pdf
Size : 14470.863 Kb
Type : pdf
2567 Santa Barbara recert 2-2020.pdf
Size : 0.374 Kb
Type : pdf
FMC SantaBarbaraDialysis REVISIT.pdf
Size : 2669.853 Kb
Type : pdf
2567 Santa Clara (San Jose) recert 4-2020.pdf
Size : 0.138 Kb
Type : pdf
Santa Clara Valley (revist 061710).pdf
Size : 59.062 Kb
Type : pdf
SantaMonicaDialysis.pdf
Size : 1535.96 Kb
Type : pdf
2567 Satellite Merced Initial 4-21-10.pdf
Size : 0.04 Kb
Type : pdf
2567 Satellite White Road (San Jose) Initial 8-21-10.pdf
Size : 0.043 Kb
Type : pdf
2567 Sierra View (Porterville) Recert-060810.pdf
Size : 0.063 Kb
Type : pdf
2567 Stockton recert 8-5-10.pdf
Size : 0.112 Kb
Type : pdf
2567 Union City complaint 6-24-10.pdf
Size : 0.047 Kb
Type : pdf
2567 Union City complaint1-6-10.pdf
Size : 46.157 Kb
Type : pdf
2567 Walnut Creek complaint 6-27-10.pdf
Size : 0.048 Kb
Type : pdf
2567 West Coast (long beach) Complaint-033010.pdf
Size : 0.049 Kb
Type : pdf

 West Sacramento Dialysis (Davita) Recertification
Note: According to CMS' Dialysis Facility Compare this facility would appear to provide quality care, however, the survey speaks with a different voice. (this might be an example of when someone states 'outcomes are good'.

West Sacramento Recert-072210.pdf
Size : 99.158 Kb
Type : pdf
Mee Memorial -King City complaint062210.pdf
Size : 0.049 Kb
Type : pdf
2567 Selma recert 2-9-10.pdf
Size : 0.039 Kb
Type : pdf
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